Middle Lane Surgery Call Answering Statistics

INTERVAL	INDOUND CALLS	INBOUND ANSWERED IN 2 MINS	INBOUND ABANDONED	% OF CALLS ANSWERED IN 2 MINS	% ABANDONED CALLS
Apr-24	3188	3136	7	98.37%	0.22%
May-24	3045	2923	23	95.99%	0.76%
Jun-24	2894	2839	13	98.10%	0.45%
Jul-24	3156	3099	13	98.19%	0.41%
Aug-24	2850	2799	12	98.21%	0.42%
Sep-24	3082	2958	30	95.98%	0.97%
Oct-24	3342	3268	16	97.79%	0.48%
Nov-24	2903	2856	7	98.38%	0.24%
Dec-24	2789	2669	23	95.70%	0.82%
Jan-25	3145	3072	20	97.68%	0.64%
Feb-25	2916	2816	24	96.57%	0.82%
Mar-25	2937	2872	24	97.79%	0.82%
Apr-25	2271	2196	24	96.70%	1.06%

ANNUAL	38518	37503	236	97.36%	0.61%